Privacy Policy

• Name, email address, phone number, and postal address

• Date of birth (for age verification and COPPA compliance)

• Educational background and learning preferences

• Payment information (processed securely through third-party providers)

• Course enrollment and completion data

• Quiz scores, assignment submissions, and assessment results

• Learning progress and time spent on platform

• Certificates and achievements earned

• IP address, browser type, and operating system

• Device information and unique device identifiers

• Log files, cookies, and similar tracking technologies

• Usage patterns and interaction data with our platform

• During account registration and profile setup

• When you enroll in courses or make purchases

• Through customer support interactions

• Via surveys, feedback forms, and communications

• Through cookies, web beacons, and similar technologies

• Via analytics tools that track user behavior

• Through server logs and technical monitoring

• Social media login services (with your consent)

• Payment processors for transaction verification

• Educational institutions (for institutional accounts)

• Providing access to courses, assessments, and learning materials

• Tracking learning progress and generating certificates

• Personalizing learning experiences and recommendations

• Facilitating communication between students and instructors

• Creating and managing user accounts

• Processing payments and managing subscriptions

• Providing customer support and technical assistance

• Sending important service-related communications

• Analyzing usage patterns to improve our services

• Conducting research to enhance educational effectiveness

• Developing new features and content

• Ensuring platform security and preventing fraud

• Cloud hosting and data storage providers

• Payment processing companies

• Email and communication service providers

• Analytics and customer support tools

• Institutions that sponsor your enrollment (with consent)

• Instructors and teaching assistants (for course-related purposes)

• Certification bodies for credential verification

• To comply with legal obligations and court orders

• To protect our rights, property, and safety

• To prevent fraud and ensure platform security

• In connection with business transfers or acquisitions

• Users under 13 are prohibited from creating accounts

• Users ages 13-17 must have verifiable parental consent

• We implement age verification mechanisms during registration

• Parents can review their child's personal information

• Parents can request deletion of their child's data

• Parents can refuse further collection of their child's information

• We provide clear contact methods for parental inquiries

• Limited data collection from users under 18

• Enhanced security measures for minor accounts

• Restricted communication features for underage users

• Regular review of minor account activities

• Student educational records are kept confidential

• Access is limited to authorized educational personnel

• Records are secured with appropriate technical safeguards

• Right to inspect and review educational records

• Right to request amendment of inaccurate records

• Right to consent to disclosure of educational records

• Right to file complaints with the Department of Education

• Name, email, and enrollment status may be treated as directory information

• Students can opt-out of directory information disclosure

• Institutions control directory information policies

• Essential cookies for platform functionality

• Performance cookies for analytics and optimization

• Functional cookies for personalization

• Targeting cookies for relevant content (with consent)

• You can control cookie settings through your browser

• You can opt-out of non-essential cookies

• Some features may not work without certain cookies

• We use Google Analytics and similar services

• You can opt-out through browser settings or opt-out tools

• We anonymize IP addresses when possible

• SSL/TLS encryption for data transmission

• Encrypted storage of sensitive information

• Regular security audits and vulnerability assessments

• Multi-factor authentication for administrative access

• Employee training on privacy and security

• Access controls and need-to-know principles

• Regular review of data access logs

• Incident response and breach notification procedures

• Secure data centers with restricted access

• Environmental controls and monitoring

• Backup and disaster recovery procedures

• Right to access your personal information

• Right to receive a copy of your data

• Right to data portability in machine-readable format

• Right to correct inaccurate information

• Right to delete your personal information

• Right to restrict processing of your data

• Right to opt-out of marketing communications

• Right to control notification settings

• Right to withdraw consent for data processing

• Contact us using the information provided below

• Use account settings to manage preferences

• We will respond to requests within 30 days

• Retained while your account is active

• Deleted within 90 days of account closure (unless required by law)

• Some information may be retained for legal compliance

• Course completion data retained for certification purposes

• Progress data may be retained for research (anonymized)

• Records may be transferred to institutions upon request

• Log files retained for security purposes (up to 2 years)

• Payment records retained per legal requirements

• Breach investigation data retained as needed

• Primary data processing occurs in the United States

• Cloud providers may store data in multiple locations

• We ensure adequate protection for international transfers

• Standard contractual clauses with service providers

• Adequacy decisions where applicable

• Additional security measures for sensitive data

• Material changes will be announced via email or platform notification

• Updated policy will be posted with the new effective date

• Continued use constitutes acceptance of changes

• We review this policy annually

• Changes take effect immediately upon posting

• Previous versions are archived for reference